Programs and Services At CAWES, we provide a wide range of programs and services to women and their families who have experienced violence and abuse.

Family Violence Helpline

Our trained case workers are available 24 hours-a-day, seven days-a-week, 365 days-a-year to support you in your journey. We are here to answer your questions, hear your voice and provide support and advice in a non-judgmental environment. We understand that no two relationships are the same, and your situation is unique. Wherever you are, whatever you need – we are here to help.  Call 1-888-346-5643 or 403-346-5643.

Accommodation and Basic Emergency Services

Safe, secure, emergency accommodation is provided in a respectful and confidential manner for a maximum stay of 21 days (unless extenuating circumstances) with a licensed occupancy of 40 beds.

All services are free.

No woman and/or her children will be refused service based on age, sex, race, religion, sexual preference, cultural background or financial status. Food, personal items, non-prescription drugs, and transportation are also provided.

Crisis Intervention and Counseling

Free counseling and support is available to women experiencing or who think they may be experiencing family violence by our experienced and trained counselors. Our staff are experts in family violence, and are available 24/7 to provide support, education, advocacy or community referrals to families accessing shelter services. We are available:

  • In-House: To residents 24 hrs/day seven days/week
  • By Phone: 24 hrs/day, seven days/week by calling 403-346-5643 or through the Family Violence Helpline (1-888-346-5643)
  • Walk-Ins: By appointment.

Child Support Program

At CAWES, we know that children are the future of our community, and we envision a future where all children feel safe, supported and encouraged to thrive. Our innovative Children’s Healing Centre provides a safe, nurturing environment for children to:

  • Share their distress and pain in a trusting atmosphere
  • Learn healthy and appropriate behavior
  • Develop positive self-esteem
  • Gather awareness about family violence

Programming is consistent with age/developmental level and includes:

  • Individual support and counseling
  • Group support for children in-house
  • SNOEZELEN multi-sensory therapies
  • Recreational activities and outings
  • Child-care while moms are attending appointments

Outreach and Follow Up

Our Outreach worker provides information, referrals, and support to women affected by domestic violence in Red Deer and surrounding rural communities. Clients may or may not have stayed in the shelter. This program provides essential support and information about family violence, safety planning, and resources available to people experiencing family violence. It also works to empower women with tools and strategies for becoming independent and fulfilled.

Family Enrichment Program

Family Enrichment provides parenting education, support and encouragement to women with children who have stayed at the shelter for up to six months after her stay. The program can be utilized by the mother alone, or with her children as active participants. We work to empower mothers through educational resources, community resources, advocacy and referrals.

Information / Referrals

We work collaboratively with many other agencies in Central Alberta in order to provide a comprehensive support program for families affected by domestic violence. This ensures families will receive the necessary tools and information to break free from family violence, both while staying at CAWES and upon their departure.

The following agencies provide services in the shelter on a weekly/monthly basis:

  • Women’s Outreach – Twice weekly
  • Alberta Health Services (Public Health Nurses) – Twice monthly
  • Native Friendship Centre - Weekly
  • Infant Pre-school Wellness Program - Weekly
  • F.A.S.D. Community Partnership Outreach Project – Monthly

For more information on our community partners, visit our Community Partners page

Domestic Violence Court Program

The Domestic Violence Court Program is managed by a group consisting of members of the RCMP, Crown Prosecutors Office, Community Corrections, Child and Family Service Authority, Women’s Outreach, Central Alberta Sexual Assault Support Centre and CAWES. The program provides coordination and advocacy for women involved in domestic violence cases reaching docket court. Through the project, we work to enhance victim input and involvement in the court process, increase offender accountability and enhance outcomes for domestic violence cases.

Partner Safety Check Program

CAWES provides ongoing support and safety management for women and children whose partners have entered a Jim Freeman Psychotherapist Ltd. Batterers Treatment Program.

Jim Freeman Psychotherapists Ltd. provides counseling programs and therapies to men who have been court mandated to attend a Batterer’s Treatment program or have initiated treatment on their own.


CAWES relies on the generosity of the community to maintain these programs and services for women in need. To learn how you can contribute to CAWES, read about our Donation Options, or browse our current Volunteer Opportunities.